I finally got around to ordering some CDs I have had on my "buy" list for some time. (I'm not as impulsive a purchaser of music as I once was, and something has to live on this list for a while before I actually buy it.) One of the CDs was only available on CD Baby, so that's where the shopping started. Then I discovered that all three were available there. Somehow I felt better giving my money to them instead of Amazon. Then I got this email from Derek Sivers, president of CD Baby...
Your CDs have been gently taken from our CD Baby shelves with sterilized contamination-free gloves and placed onto a satin pillow.
A team of 50 employees inspected your CDs and polished them to make sure they were in the best possible condition before mailing.
Our packing specialist from Japan lit a candle and a hush fell over the crowd as he put your CDs into the finest gold-lined box that money can buy.
We all had a wonderful celebration afterwards and the whole party marched down the street to the post office where the entire town of Portland waved "Bon Voyage!" to your package, on its way to you, in our private CD Baby jet on this day, Monday, May 21st.
I hope you had a wonderful time shopping at CD Baby. We sure did. Your picture is on our wall as "Customer of the Year." We're all exhausted but can't wait for you to come back to CDBABY.COM!!
I knew I had done the right thing by ordering from CD Baby. While hardly a carbon-neutral shopping experience, what with the gold-lined box and private jet, I was charmed. I do appreciate the personal attention to my order, and the CDs have already arrived and are indeed polished to perfection.